Contact kWhBill
kWhBill is an independent public data project. The way to reach us is by email — we read every message.
Write to us at [email protected].
The most useful messages include the state and reporting period you are asking about, the page URL, and — for data questions — the EIA figure you believe is correct, so we can check it against the source data.
What to Contact Us About
- Data corrections: If a published rate, rank, or calculation looks wrong, tell us. Every figure on this site traces back to the U.S. Energy Information Administration (EIA) retail-sales data documented on our Methodology page, and we review correction reports against that source.
- Methodology questions: How a benchmark, ranking, or estimate on this site is calculated.
- Reuse & citation: Questions about citing kWhBill figures or the underlying EIA statistics.
- Texas Tariff Watch: Questions about the alerts and evidence archive published under Texas Tariff Watch.
What We Cannot Help With
kWhBill is not a utility, broker, or government agency. We cannot resolve individual billing disputes, change a tariff, or quote a price for your household or business — statewide averages published here are statistical benchmarks, not billing quotes. For a billing problem, contact your utility or your state utility commission directly.
kWhBill is a small independent project, so we may not be able to reply to every message — but data-correction reports are always reviewed against the EIA source data.